Your Career at CSH
Grow your career at CSH and help us create communities where people have a safe and affordable home, a community in which they feel belonging, and the services and wealth they need to sustain it. Bring your authentic self to work and contribute to CSH’s culture of belonging and help us achieve our mission.
Join Our Team
At CSH, you will be part of a workforce committed to our mission to advance supportive housing and build thriving communities. No matter your role, you will have an opportunity to learn, grow, and advance your career in a nurturing and collaborative culture.




Equal Employment Opportunity is the Law
CSH is committed to a policy of equal treatment and opportunity in every aspect of its relations with employees and prospective employees. We will not discriminate against applicants for employment because of race, creed, color, national origin, age, disability, marital status, sex, or sexual orientation, or any other characteristic protected by law. We encourage employment applications from individuals who represent the communities we serve, including those with lived experience of homelessness, housing instability, and engagement with public systems.
Applicants to open positions and employees of most private employers, state and local governments, educational institutions, employment agencies, and labor organizations are protected under Federal law from discrimination. Click here to view your rights enforced by the U.S. Equal Employment Opportunity Commission (EEOC).
The Hiring Process FAQs
Thank you for your interest in a career at CSH! Below are some common questions and answers about the application process at CSH
What is the application process at CSH?
It is important for candidates to review the job posting carefully and tailor their resume and cover letter to reflect, and highlight, why they feel they are a fit for a particular opportunity.
After applying, candidates will receive an auto-generated email to confirm that CSH received the application and will review it. Due to the volume of applications, CSH will only contact candidates who will move forward to the next step. Candidates who do not move forward will receive an automated notice once the position is filled. (Please check your spam folder for any auto-response messages from CSH as sometimes email clients, like Gmail or Outlook, move automated emails to spam).
A wide range of staff, including human resources, hiring managers, and interviewers, review candidate applications. Applicants considered a good match for the position will be contacted to schedule an initial phone interview.
May I apply for more than one opportunity that fits my experience?
Yes, you may. Once you create a profile in our applicant tracking system, you can apply for other opportunities where you might be a good fit.
Do I need to submit a cover letter?
CSH recommends that candidates submit a cover letter. A cover letter can help candidates stand out, particularly if their resume does not capture the depth of experience and specific skills or job experience required for a role. It also demonstrates to the hiring manager that the candidate took the time to read through the job description and can describe why they are interested in that specific position.
How long does it take for my application to be reviewed?
It varies, but typically applications are reviewed within two weeks of being submitted.
If a hiring manager is interested in my application, what happens next?
Our interview process is as follows:
1. Phone Interview: The next step would be an initial phone interview. HR or a hiring manager will contact applicants to schedule a phone interview. This conversation is typically a thirty-minute phone call and an opportunity for the candidate to learn more about the position.
2. Panel Interview: If CSH moves forward with your application, the next step is a video interview with a panel of employees. During a panel interview, candidates usually meet with three to four interviewers for 60 minutes via Microsoft Teams (video conferencing). A representative from our HR team will contact candidates to schedule the panel interview.
3. Second Panel Interview or Assignment: If CSH decides to move forward with candidates after the first panel interview, there may be a second panel interview and/or a relevant assignment.
What occurs during a panel interview?
Interviews are typically sixty-minutes of Q&A conversations. Our goal during interviews is to better understand candidates’ skills and experiences and how they can contribute their skills and passions to CSH.
How can I best prepare for my interview?
We are interested in getting to know more about candidates’ interests and experience in the role and their passion for the work of CSH. While no specific preparation is required, candidates should familiarize themselves with our programs and services by visiting our website: www.csh.org. If there are specific preparations or assignments, HR will inform candidates in advance.
What happens if my application does not proceed after a phone or a panel interview?
HR will notify candidates by email if CSH decides not to proceed with their application. If there are other opportunities where candidates meet the qualifications, they may be considered for those positions.
What happens after the interview(s)?
For candidates considered for hiring, CSH will request three or more professional references.
What benefits does CSH offer?
CSH offers a variety of benefits focused on our employees’ well-being, including 33 days of paid time off (PTO) and best-in-class healthcare insurance. For more information, visit please refer to the section above.
What is the culture like at CSH?
Please visit the section below to learn about our committees, events, and CSH culture.
CSH Focuses on Your Well Being
At CSH, we believe that benefits are an essential part of your overall compensation. CSH is pleased to offer a comprehensive array of valuable benefits to protect your health, your family, and your way of life. We offer a choice between two different medical plans that provide comprehensive medical and prescription drug coverage.
Our plans also offer many resources and tools to help you maintain a healthy lifestyle. In addition, CSH also supports continuing education. We believe that both employees and CSH benefit when employees actively participate in their career development.

Generous Vacation & Leave Time
- 33 days of paid time off annually, accrual starts immediately
- 11 paid holidays

Health & Wellness Benefits
- Best-in-class medical insurance plus dental and vision with a nationwide network of providers (domestic partners are included in the medical/dental/vision plans)
- TouchCare for free health advocacy for your whole family
- $500 Annual Stay-Well Reimbursement Benefit if eligible
- CSH Paid Leave (in conjunction with FMLA)
- Value-added fitness/nutrition/weight-loss programs through health insurer
- Health Care and Dependent Care Flexible spending accounts (FSAs)
- Employee assistance program (EAP)
- Pre-Tax transportation plan

Income Protection & Retirement Planning
- Life insurance at no cost, plus voluntary coverage
- Short and long-term disability at no cost
- 403(b) plan with an employer match

Professional Development
- Full access to all LinkedIn Learning courses, which is 100% employer-provided
- Webinars, trainings, and courses at no cost
- Opportunities to cross-train and shadow
- Shared expenses of approved educational programs


CSH Culture
At CSH, the people in our organization are our most valuable resource.
Our employees are part of 1CSH, which fosters a sense of community and a culture that builds trust, creates belonging, value the unique experiences each individual brings, and ensures everyone feels appreciated and respected. Most roles offer flexible and hybrid work arrangements to accommodate our employees’ needs and personal obligations. Note however, while some roles are fully remote, we do require applicants live in a specific region or state in which the particular roles support.
To keep our national staff informed and connected, CSH hosts bi-monthly all-staff calls, regional or team retreats, biennial in-person all staff retreats, and employee-led committees. The employee-led committees empower our teams to build a 1CSH culture that works for everyone. Some of our committees include:
- Data Governance Committee
- Geographic Leads
- Internal Project Review Committee (IPRC)
- Policy Group
- Strategy Group
- Sustainability Committee